Help Centre
FAQs
Answers to common questions about trading with B5 International Exim.
Do you handle both import and export?
Yes. B5 International Exim works in both directions — exporting quality Indian products to global buyers and importing products from international suppliers for businesses in India.
What information should I share in an enquiry?
Product name, specifications or grade, quantity, packaging needs, destination country/port and your target timeline. The more detail you share, the faster we can respond with accurate options.
Can you source products that are not listed on the website?
Absolutely. Our product pages show key categories, but we regularly source on request. Share your requirement and we will explore suitable suppliers for you.
Do you help with documentation and shipping?
We coordinate trade documentation, freight and customs processes with our logistics partners so your shipment moves smoothly from origin to destination.
How do you ensure product quality?
We focus on supplier evaluation, clear specifications, sampling where needed and pre-dispatch checks so that expectations are agreed and met.
How quickly will you respond?
We aim to respond to every enquiry within 24 business hours. For urgent requirements, message us directly on WhatsApp.
Still have a question?